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The surgery will be closed on Christmas Day, Boxing Day and New Year's day. Please ensure you have ordered prescriptions you need over the Christmas period by Friday 20 December.


Thursday 16 January 2020

We will reopen on Friday 17 January at 8:15am 

If you require repeat medication during this time, please send your request to the surgery by 10:30am on Tuesday 14 January 

If you require medical advice when we are closed please call 111 or 999 for emergencies

Calls are free of charge




Patient Online Services

 Logo PA

Click here for link to Patient Access 

You can book appointments with a Doctor online and can view elements of your medical record via Patient Access.

You must have completed an application form and received registration information from the surgery to do this.

To apply for online access, please read the information leaflet below.  You can print out the required form (s) below and bring it to the surgery with identification and proof of address.

Accounts & ages

Adults and children aged 16+ require their own online account, or they can have someone set up as a Proxy to manage their account in certain circumstances.

Proxy access allows a parent, relative or carer to manage online services on behalf of another patient.

Children under 11 can have a parent/carer set up as a proxy to manage their account.

Children 11-15 can either agree have a parent/carer set up as a proxy to manage their account (limited access) or can have an account in their own right.

Patient Online Access - information sheet for patients

Patient Online Access - application form

Patient Online Access - Proxy forms

If you have lost or cannot remember your Patient Access password, you can reset it yourself on the Patient Access homepage.

Patient Access is also available as an app for both Apple and Android devices


ONLINE CONSULT - Getting clinically approved advice when you need it.

We know that you don’t just need medical support during practice hours and that you may need advice at any time of day. Online Consult gives you 24-hour access to a wealth of health advice, self-care tips and information on your next steps. Plus, you can submit request forms directly to your GP for review if you need further guidance.

Why use Online Consult?

Round the clock advice: Access a wealth of health advice at any time of day or night.

Accurate medical advice: Receive tailored advice and information based on your symptoms.

Less time on the phone: Submit your form online so you spend less time waiting in phone queues.

Clinically approved information: All the advice and information available through Online Consult is clinically approved and provided by medical professionals.


Online Consult currently has 74 health advice topics available covering over 100 health conditions. Each topic includes links to online articles (all presented on the website), quick, bite size videos, plus forms to contact the practice. All health advice topic content and forms are authored by actual clinicians with new topics being published regularly. Online Consult bears the CE mark so patients can rest assured knowing that the clinical content in Online Consult is both trusted and safe.

Click on the picture below to use this service.


 Online consult


Overview of services available

New contractual requirements came into force from 1st April 2014 requiring that GP practices should make available a Statement of Intent in relation to the following IT developments: 

  1. Electronic Appointment Booking
  2. Online Ordering of Repeat Prescriptions
  3. Patient Access to their GP Record
  4. Summary Care Records (SCR) 
  5. Electronic transfer of patient records (GP2GP) 
1. Electronic Appointment Booking 

Practices should promote and offer the facility for patients to book, view, amend, cancel and print appointments online. 

Alrewas Surgery currently provides the facility to book, view, amend and print appointments online via Patient Access. Patients can register by contacting the surgery for the required information & forms - these are also available for you to print out towards the top of this page.

2. Online Booking of Repeat Prescriptions 

Practices should promote and offer the facility for patients to order online and view and print a list of their repeat prescription for drugs, medicines or appliances online. 

See online repeat prescriptions page

3. Patient Access to their GP Record 

Practices should promote and offer the facility for patients to view online, export or print any summary information and detailed coded information from their records as agreed between the practice and patient. 

Alrewas Surgery currently provides the facility to view medications, test results, allergies, adverse reactions, immunisations, problems and elements of their medical record via Patient Access. Patients can register by contacting the surgery for the required information & forms - these are also available for you to print out towards the top of this page. 

4. Summary Care Record (SCR) 

Practices are required to have processes in place to automatically upload any changes to a patient's summary information to the Summary Care Record (SCR). 

Having your Summary Care Record available will help any healthcare professional treating you without your full medical record.  They will have access to information about any medication you may be taking and any drugs that you have a recorded allergy or sensitivity to. 

Alrewas Surgery undertook this in May 2014. From April 2018 we also offer patients the option to give access to their Enhanced Summary Care Record. Please see the separate section on Summary Care Records for further details

5. Electronic Transfer of Patient Records (GP2GP) 

Practices should utilise the GP2GP facility for the transfer of all patient records between practices where patients register/de-register.  

It is very important that you are registered with a doctor at all times.  If you leave your GP surgery and register with a new GP, your medical records will be removed from your previous doctor and forwarded to your new GP by NHS England, although it can take several weeks for your paper records to reach your new surgery.  With GP to GP record transfers, your electronic record is transferred to your new practice much sooner. 

Alrewas Surgery can confirm that GP2GP transfers are already active and we send and receive patient records via this system




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